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The safety and security of your account are estrella important to us vedette they are to you. We understand that you want complete control over your account, and that you need to be sure nunca one else aperreado access it. Therefore we final de semana everything we aperreado on our side to keep your account safe, and we’d like to share some tips to help you keep it safe from your side too. Some of these may sound obvious, but it’s worth stating them anyway;
- Utilice en strong password, with numbers, letters and capitals
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- Log out after your session if you’ve been using a public desktop/laptop
- Don’t give anyone else access to your account
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My Dia
We understand that you may be reluctant to provide intimo information on the internet, so we only ask you information that is essential and we make sure that these files are kept safe with us. To meet the strict requirements of the MGA we sometimes need to ask you for documents. When this happens we’ll make sure that all your documents are safe. Please read our privacy policy for more information. For any questions, please check our FAQs. If they don’t help, our customer service team will be happy to assist you.
Claims and disputes
Our aim is to make your experience with us an enjoyable one. We want to ensure that all our customers are fully satisfied with the products and services that we offer. However, we recognize that there may be rare occasions where we have not been able to meet your expectations. If you feel dissatisfied with the quality of our products or service you can contact us via chat, e-mail or phone, through the following contact channels. One of our Customer Support representatives will contact you as soon figura possible.
If you remain dissatisfied with the outcome after raising your issue with our Customer Support Team, you may raise a serio complaint by writing to us on A responsable complaint is considered estrella valid when it contains clear information regarding your identity. Therefore, please ensure you include the following:
